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Flexible Pay-As-You-Go HR Advice for Small Businesses

Your HR Helpline. Experienced HR Directors offering ad-hoc, tailored HR advice via a Snippet membership with no monthly minimum charge

How it Works

HR-as-a-Service: Pay for as little or as much HR support as you need via a Snippet membership

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Sign up

Sign up for our flexible HR-as-a-Service Snippet membership. There’s no minimum monthly charge and you pay nothing until after your first call. Calls are charged at £80 p/hour but we’ll bill you in half-an-hour increments to keep your costs low.

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Book a call

Book a phone or video call with one of our HR Partners at a time that suits you.

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Get the HR support you need

Speak with your carefully designated HR Partner selected to ensure you receive the support you need. All calls are followed-up with a tailored email summarising key actions.


Need further support? Simply schedule another call with your new-dedicated HR Partner to ensure you can pick up right where you left off.
It’s that simple!

Why Choose Snippet?

Experienced HR Directors

Commercially-focused, pragmatic employee relations advice from a hand-selected CIPD-qualified HR Director with 10+ years of experience managing these issues for SME’s.

Advice on Difficult Issues

Advice on performance management, disciplinaries, grievances, TUPE, redundancies, short-time working, pay reductions, maternity & paternity pay, absence & sickness and more.

Hands-on Guidance

Having personally seen these issues play out many times before, our HR Directors will coach you on how best to deliver the communication and offset any potential risks, rather than merely reciting employment law to you.

Resolve Issues Efficiently

HR professionals understand the broader people implications of decisions and can resolve the vast majority of HR issues without the need for an expensive employment lawyer.

Not quite ready to sign-up for a membership, or just have a one-off query? Purchase a trial session below

If you have a one-off query or would prefer a trial session, you can purchase a 1 hour session for £90 using the link below.

Simply book in the call for a time that suits you. Our specialist team will match you with our most suited HR Partner based on your industry and company size, ahead of emailing you a bio of them and their experience.

Following your session you will still have the option to sign-up for our reduced-rate (£80 p/hour) usage based product if you wish.

The Snippet Experience

Feedback from our clients about their experience with their Snippet HR professional



“Natashia is one of those rare gems – a thoroughly professional and wholly empathetic independent HR specialist, who is worth her weight in gold to small and growing businesses and they look to scale up and grow.”

“As a small company without a dedicated HR manager, I found Natashia’s HR expertise immensely helpful as we transformed our business. Specifically we engaged with Natashia to oversee the transfer of staff between companies, review and update all HR documents, policies and procedures in line with legislation, and finally to evaluate several different approaches to direct recruitment. Everything was completed as expected, and importantly the staff transfer completed without a hitch. I’m happy to recommend Natashia and would work with her again.”


Will all issues discussed on the call remain confidential?

Yes, all of our HR Partners sign a confidentiality agreement and you can find a copy of our T&C’s here

Will I be supported by the same HR Partner each time?

Yes, you have the option to receive advice from the same person each time as long as they are continuing to work via Snippet. Alternatively, if you wish to switch to another HR Partner we can arrange that at your request.

How does usage-based billing work?

Our HR Partners will complete timesheets detailing a breakdown of support offered you. You will then receive an itemised invoice and have 3 working days to dispute any discrepancies before GoCardless automatically charge your account.

How do I cancel usage-based billing?

You will only ever be charged for what you have used so, in effect, by not scheduling any further sessions you will be discontinuing the service. That said, if you’d like to completely cancel the Direct Debit and remove your file please just contact us at

Is the advice insured?

All of our HR Partners operate through their own Ltd co and have professional indemnity insurance. You can read our full terms & conditions here

Why should I use Snippet over other options?

Snippet is the only pay-as-you-go self-service HR Advice product in the market. Beyond that, unlike other HR providers, our advice is provided by highly-experienced professionals (10+ years) as opposed to call centre-based, less-experienced HR advisors who generally have 3-4 years’ experience.

What kind of topics can I get advice on?

Here at Snippet, we offer a full range of HR advice on topics including (but not limited to):

  • Redundancy
  • Performance management / poor performance
  • Employee wellbeing / mental health at work
  • Employment contract revisions
  • Restructures / restructuring
  • Employee dismissal

About Snippet

We’re a new product launched by Hawkwood; a leading HR specialist recruitment consultancy who have successfully recruited HR professionals on behalf of start-ups such as ScreenCloud, Capital On Tap and Nutmeg.

We recognised an opportunity to serve the smaller-business community, whose needs don’t yet warrant a full-time HR presence, with a flexible, pay-as-you-go HR service available on demand.

We draw upon our comprehensive knowledge of HR to match you with a trustworthy, knowledgeable HR Director who is a good fit for your business based on their industry experience.